Avant Home Care LLC — Privacy Policy

Last Updated: 12/20/2025

Avant Home Care LLC (“we,” “our,” or “us”) is committed to protecting the privacy of visitors, clients, caregivers, applicants, and individuals who interact with our website and services. This Privacy Policy explains how we collect, use, store, and protect personal information submitted through our website, online forms, and other interactions with our company.

By using our website or submitting information to us, you agree to the practices described in this policy.

Information We Collect

We may collect the following types of information:

Caregiver / Employment Applicant Information

  • Name, address, phone number, email

  • Work and education history

  • Certifications and credentials

  • Background screening consent information

  • Emergency contact details

  • Other information you choose to provide in your application

Client & Intake Information

  • Name, address, phone number, email

  • Preferred contact details

  • Service needs and care-related notes

  • Authorized representative information

  • Limited health-related information voluntarily provided for service planning purposes

We do not request or store full medical records through our website.

Website & Technical Information

  • IP address and device type

  • Browser type and usage data

  • Pages visited and time spent on site

  • Form submission activity

  • Cookies and analytics data used to improve site performance

We do not knowingly collect information from children under 13.

How We Use Your Information

We may use information we collect for purposes including:

  • Reviewing and processing caregiver job applications

  • Communicating with clients, families, and applicants

  • Scheduling consultations or services

  • Staffing, coordination, and operational communications

  • Providing customer support

  • Maintaining legal and regulatory compliance

  • Internal business, record-keeping, and quality assurance

We do not sell or rent personal information to third parties.

How We Share Information

We may share information only when necessary, including:

  • With service providers who assist with HR, scheduling, communications, or business operations

  • With state or regulatory agencies when required by law

  • With background screening or credential verification partners (for applicants)

  • With professionals or care partners involved in requested services, when appropriate or with consent

All third-party partners are required to safeguard information and use it only for authorized purposes.

Text Messaging (SMS) Communications

By providing your mobile phone number to Avant Home Care LLC, you may receive text messages related to your application, employment, scheduling or staffing updates, appointment reminders, service coordination, client services, or other business-related communications.

We do not use text messaging for marketing purposes without your express consent.

Message frequency may vary. Message and data rates may apply depending on your mobile carrier and plan. Participation in text messaging is voluntary and not a condition of receiving services or employment consideration.

You may opt out of receiving text messages at any time by replying “STOP” to any message, or by contacting us using the information provided in the “Contact Us” section of this Privacy Policy. After opting out, you may still receive important communications by phone or email as appropriate.

We do not sell or share mobile phone numbers with third parties for marketing purposes. Text messaging services may be delivered through secure third-party communication platforms used for operational and business purposes.

Data Security

We use reasonable administrative, technical, and organizational safeguards to help protect the information we collect. However, no online transmission or storage system can be guaranteed 100% secure. If you believe your information has been accessed without authorization, please contact us immediately.

HIPAA & Health Information Notice

Avant Home Care LLC is not a medical provider. Some intake information may relate to your health or service needs; this information is used only for service coordination and assistance.

If services fall under a covered healthcare program, additional privacy protections may apply and will be provided separately where required.

Data Retention

We retain personal information only as long as necessary for:

  • Employment, business, or operational purposes

  • Legal, regulatory, or contractual requirements

Information may be securely archived as required by law.

Your Rights & Choices

Depending on your location and applicable laws, you may have the right to:

  • Request access to your information

  • Correct or update your information

  • Request deletion of certain information

  • Withdraw consent where processing is based on consent

To submit a request, contact us using the details below.

Cookies & Analytics

Our website may use cookies and analytics tools to improve functionality and user experience. You may disable cookies through your browser settings, though some features may not function properly.

Third-Party Links

Our website may contain links to third-party websites or applications. We are not responsible for the privacy practices or content of those sites.

Updates to This Policy

We may update this Privacy Policy from time to time. The “Last Updated” date at the top of this page reflects the most recent version.

Contact Us

If you have questions about this policy or your information, contact us:

Avant Home Care LLC

470-469-2907